Subscription, cancellation & account
The subscription itself can't be paused – it runs through the store and can only keep running or be cancelled there. But you can pause your training plan in the app at any time and continue later with a comeback.
First of all: get well soon! The important thing here is the difference between your subscription and your training plan.
Your Pro subscription is a contract with Apple or Google. There's no “pause” option there, and we have no access to it – we can neither stop it nor credit or extend the missed time later. Your options:
You can pause the plan itself in the app and continue with a comeback once you've recovered. This works via the Readiness Score on the home screen (pull down → “I'm sick” / “I'm injured” → Pause plan). You'll find the detailed steps in the category Plan anpassen, Krankheit & Urlaub.
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