How do I get information about my stored data or a data export (GDPR)?

You have the right to find out which data we've stored about you and to receive a copy of it. Since this is requested very rarely, there's no feature for it in the app – we take care of it manually.

Here's how

• Send us an email, ideally from the email address your Trait account is registered with, so we can clearly identify you. If you registered with “Sign in with Apple” and a hidden email, please tell us the name in your Trait profile.
• We'll confirm receipt, and the team will process your request. Since this is done by hand, it can take some time – we stick to the legal deadlines.

Deleting data instead of exporting

If you want to delete your data completely, you don't need to send a request: you can do it directly in the app via Settings → Account → “Delete account”. This deletes everything Trait has ever stored. Note that your subscription is unaffected by this and must be cancelled in the store: Delete account.