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Subscription, cancellation & account

How do I delete my Trait account – and does that also cancel my subscription?

You can delete your account directly in the app: Settings → Account → “Delete account” at the very bottom. This deletes all data Trait has ever stored. Your subscription keeps running regardless – you have to cancel it separately in the store.

How to delete your account

  1. Open Settings at the top of the home screen.
  2. Tap Account.
  3. Scroll all the way down and tap “Delete account” (in red).

This deletes your account and all data Trait has ever stored about you – training plan, activities, statistics, profile. This can't be undone.

Important: The subscription keeps running

Deleting your account does not cancel your Pro subscription. The contract is with Apple or Google, not with Trait, and simply keeps running there – including charges. If you no longer want to pay, cancel separately in your store's subscription management. It's best to do this before deleting your account. You'll find the steps here: Cancel subscription.

If you just need a break from training, you don't have to delete your account – the plan can be paused in the app (see Pause subscription when injured?).

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