Why is an activity shown twice?

Duplicate activities usually have one of two causes:

1. The same run arrived via two routes

If you've connected two services (e.g. Garmin and Strava, or Apple Health and Strava), the same run can end up in Trait via both routes. The same applies if you record with your watch and the in-app tracker at the same time.

Solution: Delete one of the two activities. The other stays. To avoid duplicates in the future, only connect the source you actually record with – see Can I connect two services at the same time?

2. The activity is only displayed twice

The app used to have a display issue where an activity appeared twice even though it only existed once. If you deleted one, both disappeared. That should be fixed. If you still see something like this: close the app completely and restart it. If the duplicate is still there afterwards, it's a genuine double import (see above) – otherwise, feel free to get in touch with us.

Be careful when deleting: A deleted activity can't be re-imported (more on that). So really only delete the duplicate.